Requesting Alternative Testing Arrangements
Alternative testing arrangements that are reasonable in the context of this licensing test, do not fundamentally alter the nature of the test, and are supported by documentation may be provided, upon request, to
Evaluation Systems reviews each request as it is received and determines on a case-by-case basis whether to grant requested alternative testing arrangements.
Some alternative testing arrangements (e.g., Braille tests) have specialized production requirements associated with them, and more time for production may be required. Although every effort is made to process all requests in a timely manner, the earlier you submit your request, the more time will be available for specialized production, if needed.
In some cases, the supporting documentation submitted with a request for alternative testing arrangements may not be sufficient to make a determination or may not support the requested alternative testing arrangement. In such cases, you will need to submit additional documentation. In some cases, Evaluation Systems may contact you directly to discuss suitable testing arrangements.
For questions regarding alternative testing arrangements, please call MTEL Customer Service at (866) 565-4894 (toll free, US and Canada only).
How to Register with Alternative Testing Arrangements
- Review the Alternative Testing Arrangements and Submission Requirements and collect any necessary documents.
- Register for the test. Be sure to declare your intent to request alternative testing arrangements during registration.
- Submit your completed Alternative Testing Arrangements Request Form and supporting documentation.
- Check for an "MTEL CBT Resolution of Alternative Testing Arrangements Request" email with a decision regarding your request (usually between 1–3 weeks after your completed request is received).
- Follow the instructions provided in your resolution email to schedule your appointment with any approved alternative testing arrangements.
Register and submit the Alternative Testing Arrangements Request Form and required documentation as early as possible in advance of your desired test date.
After you register for the test and submit your Alternative Testing Arrangements Request Form and supporting documentation, you will receive an "MTEL CBT Resolution of Alternative Testing Arrangements Request" email containing the resolution of your request and important information about your test appointment. Please be sure to wait to receive confirmation of your resolution before scheduling your test appointment. If you schedule your test appointment before receiving this confirmation, you will be required to cancel and reschedule it in order to ensure that your alternative testing arrangements will be appropriately applied. This could result in a delay of your desired test date.
Once your request for alternative testing arrangements has been resolved, you will be directed to sign in to your account for instructions on how to schedule your appointment with any approved accommodations. You may be instructed to schedule your appointment online or by telephone, as some accommodations require special arrangements for staff, space, and materials.
If you are instructed to schedule by telephone, you must identify yourself as a candidate who needs to schedule a testing appointment with accommodations. Failure to do so may result in an appointment that does not reflect any approved alternative testing arrangements.
You should be prepared to identify your preferred test date and test center. Please be aware that some alternative testing arrangements may require additional time prior to the date of your appointment to make the necessary arrangements. Appointments are scheduled on a first-come, first-served basis. Please schedule your appointment as soon as possible after your request has been resolved in order to allow time for such arrangements to be made and to avoid a potential delay in your test date.
If you intend to request alternative testing arrangements, please carefully review the information below before registering for your test.
Nursing mothers who need to make arrangements for bringing specialized equipment or storage materials should follow the Alternative Testing Arrangements process outlined below to ensure prior approval and the ability of a test center to meet your specific needs.
- Register for the test and be sure to declare your intent to request alternative testing arrangements during registration.
- Submit an Alternative Testing Arrangements Request Form and indicate the equipment that you anticipate bringing to the test center.
- If you have additional alternative-arrangement requests, include those requests on the same form.
- Check your email for your notification of resolution (usually between 1–3 weeks after your completed request is received).
- Follow the instructions provided in your resolution email to schedule your appointment with any approved alternative testing arrangements.
Please note that children will not be allowed in the testing center or into the secure testing room.
Nursing mothers who need to make arrangements for using specialized equipment or storage materials should follow the Alternative Testing Arrangements process outlined below to ensure prior approval.
- Register for the test and be sure to declare your intent to request alternative testing arrangements during registration.
- Submit an Alternative Testing Arrangements Request Form and indicate the equipment that you anticipate using.
- If you have additional alternative-arrangement requests, include those requests on the same form.
- Check your email for your notification of resolution (usually between 1–3 weeks after your completed request is received).
- Follow the instructions provided in your resolution email to schedule your appointment with any approved alternative testing arrangements.
Please note that children will not be allowed in the testing room.
Individuals for whom English is not a primary language may request an extension of testing time, up to one-and-a-half times the standard test session length. Please note that testing must be completed within one test administration day and that all requests for additional time require appropriate documentation and are subject to approval. Documentation, in itself, does not automatically support the granting of alternative testing arrangements.
Required Documentation:
You must submit documentation that meets one of the below three documentation options.
For candidates who:
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attend a college or university:
You may submit a letter from your college or university showing that English is not your primary language. The letter should be
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in the form of a statement by an authorized representative of your institution of higher education (e.g., bilingual program coordinator, dean) who is able to certify that English is not your primary language;
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presented on official institution letterhead; and
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signed by the authorized individual, including his or her printed name and position.
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were born outside of the United States:
You may submit a copy of your birth certificate, visa, or passport if you were born outside of the United States.
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are deaf or hard of hearing:
You may submit a copy of an audiogram showing profound hearing loss. If you wish to request additional accommodations, please see the "Documentation Requirements for All Other Disabilities or Health Conditions" section of this webpage.
To request additional time for this reason, you must do the following:
- Complete your test registration.
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Submit a completed Alternative Testing Arrangements Request Form (below).
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Submit documentation that certifies that English is not your primary language.
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Check your email for your notification of resolution (usually between 1–3 weeks after your completed request is received).
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Follow the instructions provided in your resolution email to schedule your appointment with any approved alternative testing arrangements.
The Alternative Testing Arrangements Request Form (below) must be submitted each time you register. The first time that you request alternative testing arrangements, you will need to submit the required documentation to support your request for alternative testing arrangements.
To request alternative testing arrangements for subsequent registrations, you only need to complete a registration and submit a completed Alternative Testing Arrangements Request Form, as long as your condition and the requested alternative testing arrangements have not changed. If your requested alternative testing arrangements have changed, you must submit documentation to support any new requests.
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